Information We Process and Why
When you register and use Bettekka, we collect your contact details, payment information tied to your bKash, Nagad or Rocket transactions, device identifiers, and session activity. We use this data to verify your identity, process deposits and withdrawals, prevent fraud, deliver customer support, and comply with
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anti-money-laundering requirements where applicable. We do not sell your personal information to third parties. Data is stored securely on servers with encryption at rest and in transit. Retention periods depend on regulatory obligations and account status — active account records are kept while your account remains
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open; closed accounts are archived according to legal requirements in eligible regions. Payment processor partners handle transaction data under their own privacy commitments, and we share only the minimum required to complete your bKash, Nagad or Rocket transfers. We use cookies and similar tracking to maintain
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your login session, remember language preferences, and analyze site performance. You can disable non-essential cookies through your browser, though some account features may require session cookies to function. Third-party analytics tools process anonymized usage data to help us improve navigation and identify technical issues. Access to
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this service depends on local law and eligible regions; by continuing to use the platform, you confirm you are in a jurisdiction where it is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.